MEA TECH (“we” and “us”) is the operator of (https:\/\/www.meatech.com.au)<\/p>\n\n\n\n
(“Website”). By placing an order through this Website you will be agreeing to<\/p>\n\n\n\n
the terms below. These are provided to ensure both parties are aware of and<\/p>\n\n\n\n
agree upon this arrangement to mutually protect and set expectations on our<\/p>\n\n\n\n
service.<\/p>\n\n\n\n
1. General<\/strong><\/p>\n\n\n\n Subject to stock availability. We try to maintain accurate stock counts on our<\/p>\n\n\n\n website but from time-to-time there may be a stock discrepancy and we will not<\/p>\n\n\n\n be able to fulfill all your items at time of purchase. In this instance, we will<\/p>\n\n\n\n fulfill the available products to you, and contact you about whether you would<\/p>\n\n\n\n prefer to await restocking of the backordered item or if you would prefer for us<\/p>\n\n\n\n to process a refund.<\/p>\n\n\n\n 2. Shipping Costs<\/strong><\/p>\n\n\n\n Shipping costs are calculated during checkout based on weight, dimensions and<\/p>\n\n\n\n destination of the items in the order. Payment for shipping will be collected<\/p>\n\n\n\n with the purchase.<\/p>\n\n\n\n This price will be the final price for shipping cost to the customer.<\/p>\n\n\n\n 3. Delivery Terms<\/strong><\/p>\n\n\n\n 3.1 Transit Time Domestically<\/strong><\/p>\n\n\n\n In general, domestic shipments are in transit for 2 – 7 days<\/p>\n\n\n\n 3.2 Transit time Internationally<\/strong><\/p>\n\n\n\n Generally, orders shipped with in Australia are in transit depending on Australia Post and this<\/p>\n\n\n\n varies greatly depending on the courier you have selected. We are able to offer<\/p>\n\n\n\n a more specific estimate and tracking when you are choosing your courier at checkout.<\/p>\n\n\n\n For orders shipped internationally are in transit for 4 – 22 days. This<\/p>\n\n\n\n varies greatly depending on the courier you have selected. We are able to offer<\/p>\n\n\n\n a more specific estimate when you are choosing your courier at checkout.<\/p>\n\n\n\n 3.3 Dispatch Time<\/strong><\/p>\n\n\n\n Orders are usually dispatched within 2 business days of payment of order<\/p>\n\n\n\n Our warehouse operates on Monday – Friday during standard business hours, except<\/p>\n\n\n\n on national holidays at which time the warehouse will be closed. In these<\/p>\n\n\n\n instances, we take steps to ensure shipment delays will be kept to a minimum.<\/p>\n\n\n\n 4.1 Change of Delivery Address<\/strong><\/p>\n\n\n\n For change of delivery address requests, we are able to change the address at<\/p>\n\n\n\n any time before the order has been dispatched.<\/p>\n\n\n\n 4.2 P.O. Box Shipping<\/strong><\/p>\n\n\n\n MEA TECH will ship to P.O. box addresses using postal services only. We are<\/p>\n\n\n\n unable to offer couriers services to these locations.<\/p>\n\n\n\n 4.3 Items Out of Stock<\/strong><\/p>\n\n\n\n If an item is out of stock, we will cancel and refund the out-of-stock items and<\/p>\n\n\n\n dispatch the rest of the order.<\/p>\n\n\n\n 4.4 Delivery Time Exceeded<\/strong><\/p>\n\n\n\n If delivery time has exceeded the forecasted time, please contact us so that we<\/p>\n\n\n\n can conduct an investigation<\/p>\n\n\n\n 5. Tracking Notifications<\/strong><\/p>\n\n\n\n Upon dispatch, customers will receive a tracking information from which they will be<\/p>\n\n\n\n able to follow the progress of their shipment based on the latest updates made<\/p>\n\n\n\n available by the shipping provider.<\/p>\n\n\n\n 6. Cancellations<\/strong><\/p>\n\n\n\n We are only able to accept cancellations at any time before the order has been dispatched. If an<\/p>\n\n\n\n order has already been dispatched, please refer to our Return and Refund policy.<\/p>\n\n\n\n 7. Process for parcel damaged in-transit<\/strong><\/p>\n\n\n\n We will process a refund or replacement as soon as the courier has completed<\/p>\n\n\n\n their investigation into the claim.<\/p>\n\n\n\n 8. Process for parcel lost in-transit<\/strong><\/p>\n\n\n\n We will process a refund or replacement as soon as the courier has conducted an<\/p>\n\n\n\n investigation and deemed the parcel lost.<\/p>\n\n\n\n 9. Customer service<\/strong><\/p>\n\n\n\n For all customer service enquiries, please submit an enquiry at<\/p>\n\n\n\n